OctoEverywhere operates the OctoEverywhere.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the OctoEverywhere website.
Live Links are created by a user action of the printer's owner and expose all of the printers information to the public internet due to the nature of sharing public URLs. Once a Live Link is created, all information it contains is public knowledge, including print details and the images that are part of the camera stream. By creating a Live Link, the user agrees that the printer information submitted, the printer information gathered from OctoEverywhere, and the webcam stream is public information and accessible by anyone on the Internet.
The information streamed including data and the camera feed might be stored by OctoEverywhere or our service partners for a short period of time to ensure a smooth distribution. Information stored by OctoEverywhere will be stored no longer than 14 days.
Notification data, including printer images, are shared with the 3rd party notification providers the user sets up and maybe stored by OctoEverywhere and or the notification provider. Information stored by OctoEverywhere will be stored no longer than 30 days, unless it's annomized and all personally identifiable information is removed.
For the purpose of developing and improving OctoEverywhere features and services, image data might be anonymized with all personally identifiable information removed and retained for a longer period of time. This data will never be sold and will only be given to services that OctoEverywhere uses to operate, such as Digital Ocean and Microsoft Azure.
You may delete all information known about you at anytime by deleting your account. At the time of deletion all information about your account and printers will be deleted, except a record of your supporter status, if you have one. This data is kept so if you were to re-make your account, your renaming supporter time will be kept. If any users wishes to have all data removed including supporter status, please reach out to our support team at anytime and we will be happy to assist.
We are happy to help you delete some or all of your data at anytime. Please reach out to our support team at anytime and we will be happy to assist. You can also contact us directly at [email protected].
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
For more general information on cookies, please read "What Are Cookies".
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.